PRIVACY POLICY

This Privacy Policy explains how Praga Enterprises, operating under the brand name Celebrative (referred to as "Company", "we", "our", or "us"), collects, uses, shares, and protects your personal information when you use our website [www.celebrative.in] (“Website”) or any of our services (“Services”), including the purchase of party supplies, baking tools, and related products.

By accessing or using our Website and Services, you agree to the practices described in this Privacy Policy and our Terms and Conditions. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following personal and transactional information (“Your Information”) when you interact with our Website or Services:

• Full Name

• Mobile Number

• Email Address

• Shipping and Billing Address

• Date of Birth, Age, and Gender

• Language and Location Preferences

• Shopping Behavior and Interests

• Government ID details for KYC (PAN, GST Number, etc.)

• Device Information, IP Address, and Browser Data

• Order and Payment History

• URLs visited before and after using our Website

Note: We do not directly collect or store payment card details. Payments made via third-party gateways are governed by their respective privacy policies.

2. How We Use Your Information

Your Information is used for the following purposes:

• Processing your orders and delivering products

• Providing customer support and resolving queries

• Sending order updates, offers, and promotional communication

• Personalizing your browsing and shopping experience

• Improving our Website, products, and services

• Preventing fraud and ensuring website security

• Research and analysis of user preferences and usage trends

• Complying with legal and regulatory requirements

We may contact you via email, SMS, phone calls, or WhatsApp for order-related communications or marketing purposes.

3. Cookie Policy

We use cookies and similar technologies such as pixels and tags to enhance your experience. Cookies help us:

• Recognize returning users

• Save login preferences

• Analyze website traffic and user behavior

• Show relevant advertisements

• Improve our website performance and functionality

We use services such as Google Analytics and Facebook Pixel for data insights and marketing. You can opt out of certain cookie uses via your browser settings or third-party platforms.

Disabling cookies may limit the functionality of our Website.

4. Consent

By using our Website and Services, you consent to the collection, storage, and use of Your Information as described in this Privacy Policy.

You may at any time:

• Review or update your personal information

• Withdraw your consent for data usage (with limitations on continued service)

To do so, please email with the subject:

• “Privacy Policy: Request to Review/Correct/Update Information”, or

• “Privacy Policy: Withdrawal of Consent”

Include your full name, contact details, and clear instructions regarding your request. We may request further clarification to process it accurately.

5. Sharing and Disclosure of Information

We may share Your Information with:

• Logistics and delivery partners

• Marketing and customer service providers

• Affiliates and service vendors working on our behalf

• Legal and regulatory authorities as required by law

We may also transfer information in the event of business restructuring, mergers, or acquisitions, where permitted.

We do not sell your personal information.

6. Data Security

We follow industry-standard practices and reasonable security measures (e.g., ISO/IEC 27001) to protect Your Information. However, no online platform is entirely secure.

In the event of a data breach that affects Your Information, we will notify you promptly using your registered contact details.

Please note: We are not responsible for third-party websites or links that may appear on our platform.

7. Grievance Redressal

If you have any concerns, complaints, or queries regarding this Privacy Policy or the handling of Your Information, please contact our Grievance Officer:

8. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will be updated on this page:

We encourage you to review this page regularly to stay informed of any changes.

Effective Date: 09.06.2025